Refund and Return Policy

At Tamil Trade Center, we operate solely as a digital platform that connects users with independent accounting and tax service providers. As such, our Refund and Return Policy applies only to interactions that occur within our platform and not to the actual services delivered by third-party professionals.

  1. No Direct Sales or Services

Tamil Trade Center does not directly sell any services or products. All professional services accessed through our platform are performed by independent third-party providers, each of whom may maintain their own refund or cancellation policies.

 

  1. Platform Fees

If Tamil Trade Center charges any platform usage fee, referral fee, or booking fee, the following applies:

  • Non-refundable once the connection between user and service provider has been successfully made
  • If a technical issue prevents the connection from being established (e.g., failed system booking, duplicate charge), users may request a refund within 7 days by contacting us at admin@tamiltradecenter.com

 

  1. Third-Party Provider Refunds

Refunds or service guarantees for work provided by third-party accountants, tax advisors, or consultants are governed entirely by their individual terms and conditions. Tamil Trade Center does not guarantee:

  • Refunds for unsatisfactory work
  • Return of any submitted documentation
  • Reimbursement for time or expenses incurred

We encourage users to clarify refund or dispute resolution terms directly with the provider before engaging their services.

 

  1. Disputes

While we are not responsible for the resolution of disputes, Tamil Trade Center may assist by:

  • Reviewing the issue if it occurred on our platform
  • Facilitating communication between the user and the third-party provider

However, Tamil Trade Center holds no liability for the outcome or satisfaction of services rendered.

 

  1. Contact Us for Refund Queries

For any refund requests related to platform transactions (not service quality or outcomes), please contact us within 7 days of the issue:

📧 Email: admin@tamiltradecenter.com
📱 WhatsApp: +44 7352 105636

 

  1. Policy Updates

We may update this Refund and Return Policy periodically. Changes will be effective immediately upon posting on our platform.